68 people have viewed this property this week.
Silver Thatch

Crystal Waters

Cayman Kai
12 Guests
5 Bedrooms
4 Bathrooms

Crystal Waters is directly oceanfront on a 200-foot wide barefoot beach in Cayman Kai. Quiet clear waters and panoramic ocean views await in this 5,200 sq foot island getaway.

The oceanfront first-floor sunporch spans the entire width of the house, allowing guests to enjoy expansive Caribbean views from the kitchen, dining, TV and family areas. This home has just about everything.

The pool was recently completed with a shallow waddle area for chaise lounges, a poolside veranda with sofa seating, and a large beach deck for entertaining*. The wide lot permits the new owner to offer plenty of privacy while also being conveniently located in Cayman Kai.

Location is paramount for Crystal Waters. This wonderful Caribbean villa is across the street from the Kaibo Yacht Club and restaurant. Starfish Point is a 5-minute walk west and the famous Rum Point Club is about a 10-minute walk north. The Kaibo offers watersports, a beach bar, take out pizza, coffee shop, Camana Bay Ferry service and easy charter boat pick up for our guests.

The ocean views from Crystal Waters include the catamarans crossing from Camana Bay to Rum Point, as well as the famous stingray sandbar and snorkeling charters in the north sound. Seldom will you see anyone walk by your beach during the week as beach access is restricted to the public.

Bedroom & Bathroom Layout

(Sleeps 12 guests total, 10 adults max) 

  • Master Suite: Oceanfront suite with shared balcony access, a second private patio, a row of stunning windows, and an ensuite bath.
  • Middle Queen Bedroom: Upper-level bedroom with a queen bed, TV, and a shared bath.
  • Oceanfront Queen Bedroom: Upper-level bedroom with a queen bed, ocean views, and a shared bath.
  • Sunporch Views Queen Suite: Main floor suite with a queen bed, window to the sun porch, and an ensuite bath.
  • Garden View Queen Bedroom: Main floor bedroom with a queen bed and bath next door.
  • The upstairs media room offers a pull-out sofa.

Crystal Waters Notable Features 

  • An open floor plan of 5,200 square feet offers both inviting living and dining rooms, along with a spacious TV/family room, modern kitchen, and a lovely new oceanfront deck.
  • The living room is equipped with an entertainment hub featuring a large wall-mounted flat-screen TV, surround sound home theater system, and DVD player.
  • The first floor consists of the living and dining areas, pool veranda and sunporch areas, plus 2 queen bedrooms each with a bathroom (one is ensuite).
  • The second floor offers an oceanfront king master suite and 2 queen bedrooms that share a large bathroom. 
  • Family queen suite with an attached media room with a pull-out sofa for couples with smaller children who may wish to sleep closer to their parents.
  • The second floor also offers an outdoor railed terrace with outdoor furniture.
  • Second-floor king master also has a private terrace with outdoor furniture as well. 
  • Modern kitchen with a full-size refrigerator, stove, microwave, toaster oven, coffee maker, dishwasher, free-standing ice maker and of course a blender for frozen drinks!
  • A wet bar sits off the dining area and includes an under-counter wine color, mini-fridge, and sink.
  • Sun-filled living room with plenty of seating, entertainment center, satellite TV, DVD Player, and stereo system.
  • Indoor and outdoor dining tables
  • Outdoor shower
  • Brand new dock with Adirondack chairs for cocktail hour
  • Owner provides 1 stand up paddleboard, 1 tandem kayak, and 2 single kayaks complimentary
  • Local manager lives only 10 minutes away

For your peace of mind, the owner also offers a security system. There is a separate utility room with a full-size clothes washer and dryer.

Sleeps up 10 adults, 12 total guests including children sleeping in roll-aways or pullout sofa. Infants sleeping in cribs do not count against occupancy.

*Pool heat is available for a weekly surcharge of $250.

Note: Additional Silver Thatch tandem kayaks and stand up paddleboards (SUPs) available for discounted rental.  Signed waiver and 5-day minimum required with 6th and 7th day free: US$39 per day per kayak/SUP ($195 per week/each). Paddles included. 

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Amenities

Barefoot Beach
Private Infinity Pool
Optional Pool Heat
Oceanfront Veranda
Beachfront Patio
Patio Sectional Sofa
Private Dock
2 Private Balconies
WiFi/Internet
Central A/C
4 Flat Screen TVs
Satellite TV
Stereo
Gourmet Kitchen
Modern Appliances
Wet Bar
Wine Fridge
Free Standing Ice Maker
Home Security System
Washer & Dryer
Linens Provided
Beach & Bath Towels Provided
Owner Provided Kayak(s)
Owner Provided Paddleboard(s)
Weddings Welcomed
Honeymoons Welcomed
Off-Street Parking
Kayaks & Paddleboards for Rent
Propane Grill
Keurig Coffee Maker
Drip Coffee Maker
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Beach Notes

Crystal Waters enjoys a beautiful barefoot white sand beach and north-western sunset views looking at Stingray Sandbar. One can walk barefoot all the way down to Starfish point, about a mile away.

The Kaibo Yacht Club and restaurants are less than 100 yards from the house by foot. An excellent place to grab a morning coffee, casual lunch or elegant dinner upstairs.

The Kaibo also has a marina and is where many private charters will prefer to collect you for a private deep-sea fishing charter, stingray city charter or snorkel trip. The ferry to Camana Bay also leaves from the Kaibo. 

General Grand Cayman Beach Notes

All beaches in Grand Cayman are technically “public” since the Queen owns up to the high water mark and the shoreline quality behind your property may vary seasonally. Be advised that the beach or water entry behind your property may vary slightly from the images on our website because of the weather. The next-door beach is also always available for your use.

Ocean Debris & Sargassum Seaweed

Beaches in Grand Cayman may also experience floating ocean debris and sargassum weed seasonally. Sargassum is a generally harmless floating seaweed that has increased in frequency in recent years. Although sargassum is an unsightly nuisance, it is largely seasonal in summer. Our owners do make efforts to remove heavy sargassum and will have the beach raked prior to your arrival. 

Should sargassum weed be extremely heavy behind your property, we will reach out to the owner for alternative solutions which may include a partial refund or relocation. We try our best to work around mother nature.

 

The 10% Guest Service Fee includes your Silver Thatch Membership.

The Guest Service Fee is capped at 10 days for extended stays.

Member Benefits

  • Centralized on-island Guest Services & Welcome Center
  • Unlimited use of Silver Thatch Fitness Center (18+ yrs.)
  • Business Center Access: computers, printer, scanner, & FedEx/DHL supplies
  • Proprietary Silver Thatch Discount Card for savings at local businesses
  • $150 discount towards a Silver Thatch stingray/snorkel charter
  • Complimentary use of snorkel equipment
  • Jacques Scott Wine & Spirits pre-order & hold for check-in
  • Referral to preferred vendors, guest services desk assistance

At-Villa Benefits

  • Day-after-arrival guest services follow-up
  • Complimentary early check-in, if no check out on same day
  • Gilchrist & Soames bath products
  • Pre-stocking of groceries & beverages (delivery fee applies)
  • Arrange chefs, cooks, babysitting & family photography
  • $1,500 of Accidental Villa Damage Protection
  • Complimentary pack-n-plays, booster seats, & baby gates
  • Additional tandem kayaks and stand up paddleboards (SUPs) available for discounted rental*

*Signed waiver and 5 day minimum required with 6th and 7th day free, paddles included: US$39 per day per kayak/SUP ($195 per week/each).

Guest Reviews of crystal waters

604 Water Cay Road Grand Cayman , 
Vacation Rental Reviews by
5 out of 5 stars based on 27 user reviews

Repeat Coming!

         
Review by A.R. on 03/14/2020
5 out of 5
The house was amazing and well appointed. We will be return visitors!

No Better Place for a Getaway!

         
Review by Austin on 03/12/2020
5 out of 5
House was amazing! Beautiful beach & space to get away from the world. Nice to not be around tourists. Great to get away from the coronavirus. Couldn\'t have been a better location. Looking into booking again in a month. We loved it for a best friend vacay.

Beautiful Home Had Everything We Need

         
Review by Bob on 12/07/2019
5 out of 5
Our family of 8 adults had a glorious week at Crystal Waters. We thoroughly enjoyed the pool, kayaks and paddle boards. The location was perfect. We made several trips to Kaibo (wish they offered breakfast). The convenience of jet skis, fishing charters, and Cayman Ferry made our stay easy. Our property manager, Penni, attended to our every need. She is the best and we very much appreciated her hard work.

Trip of a Lifetime!

         
Review by Bob on 12/07/2019
5 out of 5
Our family of eight (4 adult children, two daughter-in-laws and wife) recently spent a week in Grand Cayman staying at the Crystal Waters Villa out by Rum Point. We were all looking for a vacation spot to celebrate my 70th birthday. We had no knowledge or experience about Grand Cayman. After talking with a few agents, we landed on Scott Naurath. This was the best decision we made. Scott answered our every question and was extremely responsive. His knowledge of the island was amazing and extremely helpful in countless ways. He helped us narrow down our villa choice and his suggested of the Crystal Waters Villa tuned out to be perfect. The amenities and the location could not have been better. 200 yards of a manicured beach, amazing infinity pool, 5200 square feet of living space with five bedrooms and 4 bathrooms, and a kitchen with all of the amenities. On top of that there was a great restaurant across the road (Kaibo) that we all frequented several times. Throw in free use of two kayaks and two paddle boards, we had everything we needed for a perfect vacation. What Scott didn’t tell us is that we would be assigned the world’s best onsite property manager, Penni Bell. Her customer service was beyond compare. We were delayed on our Saturday arrival. She was waiting for us at the villa and spent over a half an hour getting us acclimated. She returned on Sunday to check in and answer questions. We had one issue that occurred during the week. Penni had a service man out to the villa within an hour. We had never seen service like this in our travels but when she drove 45 minutes to Seven Mile Beach to return my wife’s cosmetic bag left mistakenly at the villa, she had taken customer service to an unprecedented level. My wife actually broke down in tears as there were many items in the bag that were personalized for a skin allergy. Grand Cayman was the trip of lifetime! Thanks to Scott and Penni for unbelievable customer service and their commitment to excellence!
Manager Response:

Thank you for your kind words!

Please come back soon. It was truly our pleasure to help!

Scott

BEST House We Stayed At On The Island!

         
Review by Di on 11/07/2019
5 out of 5
House was beautiful! Kaibo was wonderful across the street! Have a mudslide! We loved kayaking to Rum Point! We saw stingrays on the way! The house was spotless! We loved beach combing to starfish point! The pool was the perfect temp! Liked swimming from the dock!
Manager Response:

Thank you so much. Please come back to Crystal Waters!

 

 

Great Location - We Will Be Back!

         
Review by Esser on 10/12/2019
5 out of 5
LOVED THE HOUSE - POOL -DOCK!! We will be back. Great location.

Perfect Location!!

         
Review by Sheila on 10/12/2019
5 out of 5
LOVED THE HOUSE - POOL -DOCK! We will be back. Great location!

Second Visit Even Better Than The First

         
Review by Scott on 08/17/2019
5 out of 5
We had another amazing stay at Crystal Waters. We celebrated a birthday, had loads of fun in the pool, gave the kayaks and paddle boards a workout, and watched several beautiful sunsets from the dock. We love the proximity to the Kaibo and Starfish Point. Our boating/snorkeling trip with Sivler Thatch Water Sports was incredible! Thank you Joe! Thank you for the wonderful week, we will be back for sure!!

Wonderful location!

         
Review by Rick on 06/19/2019
5 out of 5
We had an outstanding time at Crystal Waters. We were a party of 11, ages 2-57. This is a perfect place to stay if you want to get away from the craziness of 7 mile, and enjoy the true beauty of the island. While secluded, it was very close to several great restaurants and stores. I would definitely stay at Crystal Waters again!

Crystal Perfect

         
Review by Madison R. on 07/07/2019
5 out of 5
The reviews and photos online are accurate for Crystal Waters. Many times you worry about not getting what you see in the pix. Not the case with Crystal Waters! Perfect beach, water, location, walks to Rum Point, Kaibo, Starfish Point. We especially enjoyed the Kaibo restaurants. Our stingray trip with Joe at Silver Thatch Charters is an absolute must! The booking process was flawless and Scott answered all questions in a timely fashion. Highly recommend Crystal Waters to anyone!!! Hope to be back soon.

Great time!!

         
Review by Kristen on 05/04/2019
5 out of 5
We booked our villa months ago for our trip last week. The booking was easy. Everyone we worked with to book the house and boat charter were wonderful! Scott, Didi, and Ran...explained everything well, responded promptly, and were a pleasure to work with. Once we arrived on island our property manager, Penni, met us onsite to check us in and walk us through the property. There were a few small things that needed to be addressed with maintenance in the first couple days we were there. Penni was on top of it!! Very responsive to our needs and had repair people out within 24 hours. I can’t say enough about the service from all of them! The house....WOW!!! This property was everything they advertised and more! Very luxurious and clean! Situated perfectly...for quick trips to Kaibo Yacht Club, coffee, drinks, dinner, and boat charter pick up. The sunsets were amazing from the patio and pool! We loved having the dock too! Fun snorkeling, swimming, laying in the sun, kayaking and paddle boarding. Morning walks to starfish point... We loved the island! Thank you for a wonderful vacation!

Great place for a larger family

         
Review by DJ on 03/22/2019
5 out of 5
Our stay was terrific. We have been to the Caymans three times and we\'ve rented from Grand Cayman Villas the last two and we have been very happy. We have a young family and we really love being on the Rum Point side of the island, it is quiet and the keys with your own beach is very nice. Penny who greeted us on our arrival was fantastic and extremely responsive (even on holidays). Like any house there will be minor things that need to be addressed from time to time, but Penny was extremely helpful and I can\'t say enough positive things abt her. The addition of the pool to this property was great and the kids spent lots of time in there. We will be returning to the island and we will book through Grand Cayman Villas again.

Perfect Property

         
Review by Abigail on 03/22/2019
5 out of 5
Great property and very well out-fitted for kids aged 5 - 70! Penni the property manager was excellent, very responsive and extremely accommodating. Perfect spot to make memories that will last a life time! Do\'s: try a mudslide, try the jerk chicken at Rum Point, try the coconut fish curry at Kaibo Beach Club. Don\'ts: take the starfish out of the water, get sun greedy, be scared of the string rays. Looking forward to coming back!!

Magical Week

         
Review by Billie on 03/09/2019
5 out of 5
What a magical week! Loved every moment in this house! Mom and kids got certified with Silver Thatch Water Sports. George was amazing and so flexible with our flight delays. Can\'t wait to come back! The house with all the views, sunsets in the dark, and relaxing on our private beach made these memories long lasting.

Family Vacation at Crystal Waters

         
Review by Two NY Families on 02/15/2019
5 out of 5
Our group, which consisted of two families, had a wonderful week-long stay at Crystal Waters in February. The house was beautiful and the location was perfect. The house was very spacious and clean with plenty of amenities. The kids enjoyed the game room upstairs and the kitchen was well-equiped. But the outdoor spaces of Crystal Waters is where we spent most of our time. There were so many areas to relax and enjoy the Cayman sun and water that we often couldn\'t decide where to spend our time! The kids loved fishing from the dock, kayaking & paddle boarding (provided by the Villa), and swimming in the pool. Other highlights of our time there include two personal chef-prepared dinners served outdoors on the large dining table (one with Chef Lloyd and one with Rosie Parris), a snorkeling and sting ray city charter with Captain Joe from Silver Thatch, several dinners at Tukka, floating in the water right outside our back door and lounging in the shade under the palm trees. The sound system at the house is also a great addition. The location of the house couldn\'t be better with Kaibo across the street and walking distance to Starfish Point. We were able rent bicycles across the street for our entire stay and enjoyed riding bikes each day. We couldn\'t ask for a better villa for our vacation.

Great Layout!

         
Review by Paul on 02/24/2019
5 out of 5
Beautiful layout with pool and oceanfront. Calm water. Enjoyed BBQing, cooking chicken curry and making Pina Coladas! Stayed with friends here and made lasting memories. Easy access to Cayman Ferries to visit Camana Bay & Seven Mile Beach. All the kids had a blast with the spacious set up. Hope to return one day soon. We\'ll miss all the iguanas.

Crystal Waters

         
Review by john on 12/28/2018
5 out of 5
House was great and property manager very responsive to our inquiries . One problem was that the booking information we received from you had the name of the property but not the numbered street address. There is no Crystal Waters sign and we and others had trouble finding the house. We have been going to the Caribbean for many years and this is the best house we ever stayed in. It was great having kayaks and paddle boards.
Manager Response:

All contracts have property addresses.

The smart phone app we asked you to doenload three times has the property physical address.

Good Times

         
Review by Amy on 12/21/2018
5 out of 5
Amazing house and gorgeous location! Fantastic family vacation!

WOW!!!

         
Review by Morris on 12/12/2018
5 out of 5
Your house is beautiful. So inviting and comfortable. It was a wonderful way for family and friends to celebrate my son\'s 30th birthday! Thank you for your hospitality and kindness in opening your house. May 2019 will be filled with love, health, and happiness! See you next time

50th Wedding Anniversay!!

         
Review by Margaret on 11/17/2018
5 out of 5
We have spend a magical week here - it truly is one of the most beautiful spots on the earth! Our lasting memories: all 14 of us under one roof, stingray city, snorkeling, an amazing anniversary dinner at Upstairs/Kaibo, our parents expressing how much this week has meant to them and a double rainbow. Thanks for the memories

Paradise Found

         
Review by TexasFamily on 11/24/2018
5 out of 5
I can\'t say enough great things about this property. We were a group of 16 that had to have an overflow house about a 5 min drive down the road but the majority of all of our time was spent at at the house. It is remote enough to enjoy seclusion and quiet but close enough to have conveniences. There is not a large grocery store close so that was tough but we made a few runs for necessary items and the close small store. There are a couple close restaurants that are decent but we were there for the outside not the food. You are within walking distance to Starfish Point and Rum Point and Kiabo Yacht club. We did a private charter through Grand Caymans Villas to StingRay City, snorkeling off Rum Point and a drop off for a drink at Camana Bay. The house was spacious enough for all of us to spread out. We used the media room for a small child which is attached to another bedroom. Each room downstairs has its own thermostat, which was a nice addition. The house has everything you need. Snorkels and fins, floats for the pool, sand toys for the beach, 2 paddleboards, 2 kayaks and endless outdoor and indoor seating. We had a couple maintenance issues with the hammocks (which are hung too low to enjoy) and the fans but they weren\'t a necessary part of our vacation. The open space for eating and entertaining worked great for our size group. The dock was also nice to catch a breeze when it felt a little stagnant. You do have to really watch for jelly fish in this area because they are everywhere. We saw tons of marine life while snorkeling off the shore in front of the house, including a stingray. We used pack and plays and high chairs and coolers from the property management for free which was a great perk. It was nice to not have to pack all that stuff. All in all this was a great experience and we will definitely be back!
Manager Response:

Thank you for your review. Crystal Waters is a special home!

Please come back soon.

 

Scott

Outstanding Family Experience

         
Review by Jeff on 07/28/2018
5 out of 5
We worked with Scott to find the best home for our large family vacation. Scott was terrific, spot on meeting our desires. The home exceeded our expectations. Very clean, bright and literally on the beach and water. The pool and dock were great. We thoroughly enjoyed ourselves. We have traveled many islands and this was one of our best spots yet. Call Scott for help seeking which property is the best fit.

Absolutely stunning

         
Review by Kendra on 06/08/2018
5 out of 5
Our family of 6 stayed in this house for a week, and loved every moment. During the booking process, I had several questions and they were always answered in a timely manner. The property manager was amazing, she was waiting for us upon arrival with a lovely welcome basket which included juices, wine, rum cake, etc. She even emailed us during our stay to make sure everything was going ok. The house was absolutely lovely with the most stunning views of the ocean. The house was extremely clean, beds comfy and had every thing we could have possibly needed. We enjoyed the beautiful, brand new pool daily and it\'s even lovelier at night with all the lights. Couple of kayaks were included which we enjoyed paddling over to Starfish Point. The location is in a quiet area which we really enjoyed and we loved the convenience of walking over to Kaibo for dinner. I would highly recommend this property.

AMAZING

         
Review by Dana on 06/16/2018
5 out of 5
Amazing is the word I would use to sum up our trip. From start to finish it was the best vacation. The property is so well equipped with everything you need. The views are just unbelievable. The new pool is where we spent most of our time and watching the sunrise on the new dock. Such a great place to relax and unwind. This place does not disappoint. Can\'t wait for our return visit.

The Perfect Dream House

         
Review by KA on 06/08/2018
5 out of 5
Everything about this house is stunning, including the warm hospitality of the owner. This home will not disappoint, it is clean, spacious, comfortable and the owner has thought of every detail that guests will need. The pool is gorgeous, several kayaks, life jackets, and paddle boards are provided. The master bedroom views of the beach and ocean are breathtaking. Rum Point and Kaibo restaurant are all an easy walk away. The neighborhood was quiet and peaceful. The owner even checked on us during our stay to make sure everything was ok. I would book this home again in a heartbeat. Thank you so much for a wonderful stay!

Great House. Great Space. Great Location.

         
Review by Jeff on 03/10/2018
5 out of 5
We stayed on Rum Point for family reunion with ~ 30 members during Spring Break. Though we all didn’t stay at the Crystal Waters property, this house was perfect for the formal gatherings. There was plenty of comfortable space in the kitchen/main area for visiting, eating and even dancing. The master bedroom was amazing. I could definitely wake up to that view every day. The other bedrooms upstairs were great as well. The 2nd BR upstairs had its own access to the outdoor rooftop patio and view of the water. The 3rd inner BR upstairs is perfect for a family. The one bonus/game room doubles as an extra bedroom, though if the partition is closed, there is no direct access to bathroom. The bonus room has a cool multi-sectional couch set. It is durable furniture pieces that serve as couch, chair, single or double bedrooms. Highly functional! The downstairs bedrooms are great too, with the one BR with sliding doors out to inside patio, overlooking the water. The property had just about everything you would want for outdoor activities including kayaks, paddle boards, hammocks, bocce ball, snorkel gear, life vests and a pier for fishing. A pool would have been nice (I understand that one is scheduled to be built), but it didn’t’ keep us from having a great time. The only thing missing was a couple of bicycles. The views of the back patio were peaceful and beautiful. The patio table was great for outdoor breakfasts and dinners. The outside speakers were a nice touch. The location is right across from the Kaibo Yacht Club and walking distance from Starfish Point. It’s also very close to the beach at Rum Point. The only minor issue we had was a leak in the ice machine, but the team was exceptionally responsive and it was fixed in less than 24 hours. Over the course of the week, we all talked about how perfect the house was for our trip. We had a blast and I would totally stay there again.

Crystal Waters perfect for my family of 11

         
Review by Papa on 12/26/2017
5 out of 5
As first timers on the Cayman Islands my family of 6 adults and 5 grandchildren were more than pleased and excited with the 5,200 sq ft house called Crystal Waters we rented from a very delightful couple (the Purton’s) across from Kibo restaurant and marina. We have taken our family on many vacations but this house and this island is the best we have ever experienced.
Manager Response:

Jerry,

Thank you for your kind words. The Purtons have put heart an dsoul into Crystal Waters and it shows!!! Please come again soon!

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    Available     Unavailable  Check-In Only  Check-Out Only

Begins Ends Daily Weekly
Mar 07, 2020Apr 14, 2020 $2,050
Apr 15, 2020May 29, 2020 $1,250
May 30, 2020Aug 21, 2020 $1,350
Aug 22, 2020Nov 06, 2020 $1,000
Nov 07, 2020Nov 20, 2020 $1,250
Nov 21, 2020Nov 28, 2020 $1,750
Nov 29, 2020Dec 18, 2020 $1,350
Dec 19, 2020Dec 25, 2020 $3,000
Dec 26, 2020Jan 05, 2021 $3,250
Jan 06, 2021Mar 05, 2021 $1,950
Mar 06, 2021Apr 16, 2021 $2,050
Apr 17, 2021May 28, 2021 $1,250
May 29, 2021Aug 20, 2021 $1,350
Aug 21, 2021Nov 05, 2021 $1,000
  • 13% CI Occupancy Tax added to all rates
  • 10% Guest Service Fee includes your Silver Thatch Membership
  • Guest Service Fee is capped at 10 days for extended stays
  • Owner requires a $1,500 refundable excess cleaning and damage deposit

Booking Rules

  • 5 nights minimum stay required.
  • 6 nights minimum and full occupancy required over Thanksgiving week.
  • 7 nights minimum and full occupancy required over Christmas and New Year's.
  • Christmas & New Year's dates are split into two rental periods. Please inquire with your travel dates prior to booking.
  • Inquire for shorter stays if calendar suits.
  • Must be 25 years or older to book and must occupy the property during the entire stay.

Cancellation Policy

Relaxed Cancellation Policy on all bookings made after March 14, 2020.

1). Once guests signed rental contract is confirmed with 50% (of rent) deposit, should guest cancel in writing prior to 60 days of arrival, half of the initial deposit (25% of rent) will be refunded to the card on file, less a 3.50% processing/admin fee. Should villa owner be able to replace the reservation in whole or in part, the (prorated) un-refunded balance of the initial deposit will be returned less any re-booking costs incurred. Should the owner not be able to replace the reservation, the balance of the initial deposit is forfeited. 

PANDEMIC/EPIDEMIC EXCEPTION: Should a declared Pandemic or Epidemic prevent reasonable travel options to the destination, the guest may cancel and the entire initial deposit will be refunded, less a processing/admin fee of 3.50%. 

2). Once full payment has been made (or the 60-day mark has passed and the guest has not paid the balance), should guest cancel in writing, GCVC will refund any occupancy taxes, cleaning fees and refundable damage deposits to the card on file. The dates will be opened on the calendar for rebooking. Should the reservation be replaced in whole or part, the guest will receive up to 100% of monies paid less rebooking charges incurred. Should GCVC not be able to replace the reservation, rent and service fee will be forfeited; however, guest will receive a credit for 50% of rent paid to be used for a similar stay at the same property, taken within 13 months of the original date of arrival.

PANDEMIC/EPIDEMIC EXCEPTION: Should a declared Pandemic or Epidemic prevent reasonable travel options after full payment, the guest may cancel up until day of arrival and all payments will be refunded, less a 3.50% processing/admin fee.

HURRICANE WARNING EXCEPTION: Should a hurricane warning (not a hurricane watch) affect Grand Cayman's ability to welcome guests; the guest will have the option of rescheduling the trip with generous owner flexibility or a full 100% refund of all monies paid with no deduction.  

We strongly advise the purchase of CSA trip interruption insurance to indemnify the risk of cancellation, weather delay, airline interruption, medical reason for non-travel, etc.

Please know that very few insurers will cover a declared pandemic.

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