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Local Cayman Phone: 345-946-9524
Toll Free USA Phone: 866-358-8455
345-946-9524


866-358-8455

No Waiting in Customs with Grand Cayman’s Meet and Greet Service!

The Cayman Islands Aviation Authority (CIAA) now offers visitors to the island a “Meet & Greet” service.   This service helps you and those traveling in your party to avoid long lines in Immigration and Customs.  Many of our Grand Cayman Villas and Condos guests have availed themselves of this service and were glad they did!

CIAA offers the service for both arrivals and departures to the island.

For arrivals, a CIAA Customer Service Officer will be waiting for  you at the plane steps holding a sign with your name on it. The Customer Service Officer will then assist in fast tracking you through Immigration and Customs. After clearing your luggage in Customs, the officer will escort you to the taxi dispatch booth or to the rental car plaza to pick up your rental car and you are on your way to relax at your villa!

For departures a CIAA Customer Service Officer will meet you at the drop-off curbside. The Customer Service Officer will assist you with your luggage and provide an escort during check-in. (CIAA recommends checking in on-line if possible as this helps to speed up the process.) The officer will then assist in fast tracking you through the airport security checkpoint and all the way to your gate.

The cost of this service is $30.00 CI dollars or $36.85US dollars per traveller.  CIAA requires you submit your request for Meet and Greet service at least a 48-hours prior to arrival or departure.  They need longer than 48 hours notice for parties larger than 10 or more travelers.

Interested?  Complete the CIAA Meet and Greet Application Form and fax to 1-345-943-7071.

Information for Owen Roberts International Airport in Grand Cayman:  298 Owen Roberts Drive | P.O. Box 10098 |Grand Cayman KY1-1001|CAYMAN ISLANDS Main:+1.345.943.7070 | Facsimile:+1.345.943.7071| Email: CustomerService@caymanairports.com| Website: www.caymanairports.ky